Cases
Recently I stood on our balcony, looking at Checkpoint Charlie. Next to me was the Chief Information Architect from a client we had been working with for more than four years.
We were chatting about how to set up the team for their re-launch when he suddenly said: I worked for lots of agencies before I got this position. You know what your USP is? You don’t stop at presenting great ideas like most agencies. You really assist throughout the entire process; from the beginning, to the launched product. I love working with you guys. It really feels like you are a part of our company. This kind of feedback makes me feel proud to be a part of USEEDS°. “Client first” thinking is part of our DNA, sometimes even to our own disadvantage as a business.
We do not have a “sales focused” representative at USEEDS°. When a potential client contacts us, we don't want to sell, we want to consult them from day one with our expertise and find the right strategy for them to reach their goals. We don’t do this because we are “good Samaritans”. We do this because we believe, and have experienced, that this kind of consulting creates trust, and trust creates long-term relationships in which work is rewarding and enjoyable for everyone, the client, the users, and us. The numbers prove that we are right!
