Cases
Topics & Industries
Financial Services
Unleashing the full potential in the digital future from strategy and process consulting to product development based on user needs.
- Banking & Brokerage
- Insurance
- FinTech
Mobility Services
Excellent Customer Experience meets outstanding services in mobility.
- Automotive
- Travelling
- Aviation
Connected Life
Connecting the analogue and digital world by human centred innovation and design.
- Connected Life @HOME
- Connected Life @ONTHEWAY
- Connected Life @PUBLIC
- Healthcare
The experience of USEEDS in rapid prototyping in combination with 2 integrated qualitative user tests enabled us to move our ideas from paper into the implementation phase within only 5 weeks.
Recently I stood on our balcony, looking at Checkpoint Charlie. Next to me was the Chief Information Architect from a client we had been working with for more than four years.
We were chatting about how to set up the team for their re-launch when he suddenly said: I worked for lots of agencies before I got this position. You know what your USP is? You don’t stop at presenting great ideas like most agencies. You really assist throughout the entire process; from the beginning, to the launched product. I love working with you guys. It really feels like you are a part of our company. This kind of feedback makes me feel proud to be a part of USEEDS°. “Client first” thinking is part of our DNA, sometimes even to our own disadvantage as a business.
We do not have a “sales focused” representative at USEEDS°. When a potential client contacts us, we don't want to sell, we want to consult them from day one with our expertise and find the right strategy for them to reach their goals. We don’t do this because we are “good Samaritans”. We do this because we believe, and have experienced, that this kind of consulting creates trust, and trust creates long-term relationships in which work is rewarding and enjoyable for everyone, the client, the users, and us. The numbers prove that we are right!
USEEDS° is our reliable partner for the UCD approach. They supported us in using and disseminating methods such as design sprints and user tests in various business areas. We appreciate the competence and flexibility with which USEEDS° employees conduct workshops or customer interviews with us in Hamburg.